Our Services
Accounts Receivable Management
Recover aging balances, reduce AR days, and build a healthier revenue cycle with dedicated AR management services.
Overview
Accounts receivable represents money your practice has already earned but hasn't yet collected. When AR ages beyond 90 days, recovery rates drop significantly — and every dollar that goes uncollected represents real revenue lost from services you've already provided. At 2 Lee's Billing, our AR management service goes beyond basic follow-up calls. We analyze your complete AR aging report, prioritize claims by recovery potential and payer type, and systematically work every balance through to resolution. Whether you need an AR cleanup project to address an existing backlog or ongoing AR management to keep future aging under control, we have the expertise and the process to deliver results.
Who This Is For
- ✓Practices with AR over 90 days above 5% of total AR
- ✓Providers recovering from in-house billing issues or staff turnover
- ✓Practices with large volumes of unresolved insurance balances
- ✓Groups with patient balance collection challenges
- ✓Providers who need a one-time AR cleanup project
- ✓Practices looking to improve their overall AR days metric
Common Challenges Providers Face
AR Aging Beyond Recovery
Claims older than 120–180 days are much harder to collect. Without active follow-up, aging AR quietly becomes a write-off.
Unclear Payer Status
Practices often don't know which claims are actually pending versus truly unresolvable — making it hard to prioritize follow-up efforts effectively.
Patient Balance Collections
High-deductible health plans have shifted more cost to patients. Collecting patient balances requires a different approach than insurance collections.
Timely Filing Limits
Most payers have strict claim filing and appeal deadlines. Once these pass, the balance typically cannot be collected from insurance.
Staff Bandwidth
In-house billing staff are often too busy with new claims to dedicate adequate time to working aging AR — causing the backlog to grow.
Incomplete Documentation
Some aging claims require additional clinical documentation to support billing. Coordinating this internally can be slow and inconsistent.
How 2 Lee's Billing Helps
AR Aging Analysis
We start with a comprehensive review of your aging report, categorizing balances by payer, reason, and recovery likelihood to create a prioritized action plan.
Insurance Follow-Up
Our team contacts payers directly to obtain claim status, resolve issues, and push pending claims to payment — with escalation for non-responsive payers.
Patient Balance Management
We handle patient statement generation, follow-up communications, and payment plan coordination — professionally and in compliance with collection regulations.
Denial Resolution
AR claims denied by payers are reviewed, corrected, and re-appealed with supporting documentation — recovering revenue that would otherwise be written off.
Write-Off Review
Before any balance is written off, we review it for recovery potential. We only recommend write-offs when all reasonable collection options have been exhausted.
Ongoing AR Monitoring
After cleanup, we implement ongoing AR monitoring and reporting to prevent future aging — keeping your AR days within healthy benchmarks.
Key Benefits
Frequently Asked Questions
Related Services
Specialties We Serve
Is Your AR Over 90 Days Above 5%?
We can help. Get a free AR assessment and find out how much revenue you may be able to recover.
Or call us: (702) 478-8115 · Toll Free: (800) 364-1801